The Problem with Trolls
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The suspect in the recent terrorist attack in London apparently used the messaging app WhatsApp just before the incident, raising calls for intelligence services to be allowed access to such accounts. A number of apps now employ end-to-end encryption to ensure user privacy, but this raises the same issue as when Apple refused to create a “backdoor” option on their phones after the San Bernadino terror attack occurred. The reason these tech companies are so adverse to allowing this “backdoor” option is that doing so would prevent them from being able to offer hack proof encryption and privacy, something customers are typically unwilling to compromise on.