The number of private messages consumers sent to businesses on Facebook doubled this year, and nearly 2.5 billion public comments are left on those company pages each month. Now Facebook is giving companies more tools for responding to those private messages, mainly through Facebook Messenger. Facebook also publically keeps track of and shows customers how quickly businesses respond to private messages - within minutes, hours or days.
In all the hype over cybercrime and our rush to spend millions to prevent it, many people and businesses are failing to educate themselves on the basics. Just how easy is cybercrime? What is the payoff? And what are the real costs to consumers? Those are questions that somehow seem to get lost in the hustle of preventing it from happening...
In all the hype over cybercrime and our rush to spend millions to prevent it, many people and businesses are failing to educate themselves on the basics. Just how easy is cybercrime? What is the payoff? And what are the real costs to consumers? Those are questions that somehow seem to get lost in the hustle of preventing it from happening...
Privacy concerns have been raised when a new Illinois state law went into effect on January 1 that can force students to hand over their social media login credentials to their school if school and state officials believe it can help prevent hostile online behavior...
Privacy concerns have been raised when a new Illinois state law went into effect on January 1 that can force students to hand over their social media login credentials to their school if school and state officials believe it can help prevent hostile online behavior...
Researchers at the University of Cambridge and Stanford University have found that Facebook (with enough “Like” data on the site from participants) is better at predicting a person’s personality than most of their close friends...
Researchers at the University of Cambridge and Stanford University have found that Facebook (with enough “Like” data on the site from participants) is better at predicting a person’s personality than most of their close friends...
The President recently announced a fleet of proposals aimed at improving the data privacy of U.S. consumers and students. Several proposals are outlined, aiming at tackling identity theft, safeguarding student data, protecting customer information and improving consumer confidence online...